Privacy Policy

Last updated: July 2026

Morton Media Communications Ltd respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us or otherwise interact with us.

1. Who we are

Morton Media Communications Ltd is a specialist automotive PR and communications agency.

Our website is: https://www.mortonmedia.co.uk/

Our contact details are:

Morton Media Communications Ltd
Crown House
9 Duke Street
Richmond-upon-Thames
Surrey
TW9 1HP
United Kingdom

Telephone: 07970 165328
Email: Melanie.Wincott@mortonmedia.co.uk

For the purposes of UK data protection legislation, Morton Media Communications Ltd is the data controller for the personal information described in this Privacy Policy.

2. Information we collect

We may collect personal information that you provide directly to us when you:

contact us through our website;
contact us by email or telephone;
enquire about our services;
request information from us; or
otherwise communicate with Morton Media Communications Ltd.

Depending on how you contact us, this information may include:

your name;
email address;
telephone number;
company or organisation;
job title;
the contents of your enquiry or message; and
any other information you choose to provide.

We may also collect limited technical information when you use our website, such as information about your browser, device, IP address and how you interact with the website.

3. How we use your personal information

We may use your personal information to:

respond to enquiries and messages;
provide information about our services;
communicate with existing and prospective clients;
manage our business and client relationships;
provide and administer our services;
maintain and protect the security of our website;
understand how visitors use our website;
improve our website and services;
comply with legal and regulatory obligations; and
establish, exercise or defend legal claims where necessary.

We only process personal information where we have a lawful basis to do so. Depending on the circumstances, this may include:

Contract

We may process your information where this is necessary to take steps at your request before entering into a contract or to fulfil a contract with you.

Legitimate interests

We may process personal information where this is necessary for our legitimate business interests, including responding to business enquiries, managing client relationships, operating our business and maintaining the security and functionality of our website.

We will only rely on legitimate interests where those interests are not overridden by your rights and interests.

Consent

Where required, we may process personal information based on your consent. For example, we rely on consent before using non-essential analytics cookies or similar technologies where consent is required.

You can withdraw your consent at any time.

Legal obligation

We may process personal information where this is necessary for us to comply with a legal or regulatory obligation.

4. Contact forms

Our website contains a contact form which allows you to contact Morton Media Communications Ltd.

When you submit a form, we may collect information including your name, email address, telephone number and the contents of your message.

We use this information to respond to your enquiry and to manage any resulting business relationship.

Our website uses Fluent Forms to process contact form submissions. Form submissions may be stored securely within the website administration system and may also be delivered by email to authorised members of Morton Media Communications Ltd.

Please do not submit sensitive personal information through our contact forms unless it is necessary for your enquiry.

5. Spam prevention and Cloudflare Turnstile

We use Cloudflare Turnstile on our website forms to help protect the website against spam, automated submissions and malicious activity.

When you interact with a protected form, Cloudflare may process technical information about your browser, device, network connection and interaction with the website in order to determine whether the request is legitimate.

This processing is carried out for website security and fraud prevention purposes. Cloudflare processes information in accordance with its own privacy terms and policies.

6. Google Analytics

We use Google Analytics to help us understand how visitors use our website.

Google Analytics may collect information such as:

pages visited;
approximate location;
device and browser information;
referral source;
interactions with the website;
time spent on pages; and
other information about website usage.

We use this information to understand website performance, identify popular content and improve the website and our services.

Google Analytics is implemented through Google Site Kit.

Where required by law, Google Analytics will only be activated after you have provided consent through our cookie consent system.

You can change or withdraw your cookie preferences at any time using the cookie settings available on the website.

Further information about the cookies and technologies used by Google Analytics is available in our Cookie Policy.

Google processes information collected through Google Analytics in accordance with its own privacy policies.

7. Google Maps

Our Contact page includes Google Maps functionality to help visitors locate Morton Media Communications Ltd.

When Google Maps content is loaded, Google may receive technical information about your device, browser, IP address and interaction with the map.

Google may also use cookies or similar technologies in connection with this service.

Where consent is required before Google Maps or associated technologies can be loaded, the service will be managed through our cookie consent controls.

Google processes information in accordance with its own privacy policies.

8. Cookies and similar technologies

Our website uses cookies and similar technologies.

Some cookies are strictly necessary for the operation, security and functionality of the website.

Other cookies, including analytics cookies, will only be used where permitted by law and, where required, after you have provided your consent.

You can accept, reject or manage non-essential cookies using the cookie consent controls available on the website.

Further information about the cookies we use, including their purposes and duration, can be found in our separate Cookie Policy.

9. Who we share your information with

We do not sell your personal information.

We may share personal information with trusted third parties where this is necessary to operate our website or provide our services. These may include:

website hosting providers;
website developers and technical support providers;
email and communications providers;
form processing and website security providers;
analytics and technology providers;
professional advisers such as accountants, solicitors and insurers; and
regulators, public authorities or law enforcement bodies where required by law.

Where third parties process personal information on our behalf, we expect them to process that information securely and only for authorised purposes.

10. International transfers

Some of the technology providers we use may process personal information outside the United Kingdom.

Where personal information is transferred internationally, we take appropriate steps to ensure that it is protected in accordance with applicable UK data protection legislation.

Depending on the destination and service provider, this may include relying on UK adequacy regulations or appropriate contractual safeguards.

11. How long we retain your information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

The length of time we retain information depends on its nature and our relationship with you.

Contact form submissions and enquiries will normally be retained for as long as necessary to respond to the enquiry and manage any resulting business relationship.

Information relating to clients and business transactions may be retained for longer where required for contractual, accounting, tax, insurance or legal purposes.

Where personal information is no longer required, we will delete, anonymise or securely dispose of it where appropriate.

12. How we protect your information

We take appropriate technical and organisational measures to protect personal information against accidental or unlawful loss, misuse, alteration, disclosure or unauthorised access.

Access to personal information is restricted to employees, contractors and service providers who reasonably require access for legitimate business purposes.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

13. Your data protection rights

Depending on the circumstances, you may have rights under UK data protection legislation in relation to your personal information.

These may include the right to:

request access to the personal information we hold about you;
request correction of inaccurate or incomplete information;
request deletion of your personal information;
request restriction of the way we process your information;
object to certain processing;
request the transfer of your personal information in certain circumstances; and
withdraw consent where we rely on consent.

These rights are not absolute and may depend on the circumstances and our lawful basis for processing your information.

To exercise any of these rights, please contact us using the details below.

14. Complaints

If you have concerns about how we use your personal information, please contact us first so that we have an opportunity to address your concerns.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator.

Further information about your rights and how to make a complaint is available from the Information Commissioner’s Office.

15. Links to other websites

Our website may contain links to third-party websites, including client websites, publications, social media platforms, industry organisations and event websites.

We are not responsible for the privacy practices or content of third-party websites.

We recommend reviewing the privacy information provided by any third-party website before submitting personal information to it.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology or legal requirements.

The latest version will always be published on this page and the date at the top of this Privacy Policy will be updated when appropriate.

17. Contact us

If you have any questions about this Privacy Policy, how we use your personal information or your data protection rights, please contact: